I was in a conversation recently with a group of managers and talking about how do we engage our team in a mission that we may not be bought into. The example that was used was what if they executive team just decided to double our quota for the year.…
While lunch with a friend recently, she was telling me that she felt she could not be authentic in some negotiations because the other party was “bound” by the rules and the parameters set by their organization. I am not so sure that is true. I know it should not be true.…
People today seem to be more sensitive to time. Sometimes it’s because they do not manage time well and sometimes it’s because they are just crazy busy. Yet many people continue to write long emails and take one hour meetings when 20 or 30 minutes would do. The result is…
This is one of those questions…some would say like which came first, the chicken or the egg. But there is a real difference. Think about the conversation with a loved one and they ask. “Are you listening to me?” And you are able to repeat back key parts of what…
One of the most common complaints I hear from my clients is the length of time that is taken up in meetings. According to an article on hubspot recently we will spend 31 unproductive hours per month in meetings. http://blog.hubspot.com/marketing/time-wasted-meetings-data That is three quarters of a week! Or expressed another…
Organizations are looking for ways to improve engagement and connection with their patients and their customers. Many are finding that consumers like automated communication (text, email and voice). Yet if it is poorly designed or if it hinders the customer from achieving their goals (Checking a balance, getting a lab…
