How to Master Manage Difficult Conversation in 4 Steps

You are in the midst of your pitch. There is a lot on the line and the buyer, the investors, or the other party asks the uncomfortable question. Is it an objection? Where they say words to the effect, “we don’t believe you can do that”. How do you respond?…

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Be Quiet! How to harness your inner conversation.

We often spend time and money learning how to communicate with each other. How often do we stop to consider how we communicate with ourselves? Take a moment…Close your eyes and listen. What do you hear? Do you hear what you are “thinking” about? Meditation seems hard because we think…

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Why Not Just Call It Presence?

Clients often ask me about developing Executive Presence, Leadership Presence, or Command Presence. Why not just call it presence? What is it? How do we develop it? Can we change our own presence? I searched for a definition and, while I got over 35 million returns for Executive presence, 38…

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Every Communication is an Opportunity and a Risk

Communication is one of the most powerful tools in the arsenal of a business leader (or any leader for that matter). It’s how we influence, it’s how we connect, its how we serve. As technology advances and as consumer preferences change we are also changing how we communicate. Studies are…

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