I was thinking about this recently and realized there is a distinction between Motivation and Discipline. Merriam Webster defines motivation as the condition of being motivated (a desire to act). They define Discipline as a rule or system of rules governing conduct or activity. I have observed in myself the…
When we are accountable, there are a host of benefits:
Trust – people trust people that are accountable to their word.
Predictability – when we can count on others to be accountable, we can start to predict outcomes.
Conflict Reduction- many organizational conflicts come from missed expectations or missed promises.
Improved Performance – people can count on others to do their job, so they complete their part and more gets done.
If you are the leader, it is incumbent on you to get your message across. You need to own it if it falls on deaf ears. This isn’t very hard. It requires you to slow down just a bit and to think through:
This is not always easy, but you can create a culture of candor and accountability. You do it through practice and habit. When you understand the psychology, structure, and cadence of communication, you can leverage this to drive performance.