Accountability…What is it Good For?

When we are accountable, there are a host of benefits:

Trust – people trust people that are accountable to their word.
Predictability – when we can count on others to be accountable, we can start to predict outcomes.
Conflict Reduction- many organizational conflicts come from missed expectations or missed promises.
Improved Performance – people can count on others to do their job, so they complete their part and more gets done.

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Did You Give Them Permission to Do That Terrible Thing?

This is not always easy, but you can create a culture of candor and accountability. You do it through practice and habit. When you understand the psychology, structure, and cadence of communication, you can leverage this to drive performance.

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Burnout is not always a people problem… Sometimes it’s the organization.

  Google “burnout” and you will find 85.6 million opinions on it. Most of which will say something like: Take a break Try Yoga Drink less caffeine Exercise Eat right As if it is the individuals issue and problem.  A deeper look at burnout in organizations points to organizational structure…

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Communication the Number One Soft Skill with Hard Results

LinkedIn recently released a report on the top ten job skills employers wanted in new hires. Communication was number One! I could have told you that. Unless you are a hermit or you are truly working alone, your ability to communicate is crucial to your success. Everything you do involves…

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Stop Wasting Your Time on Skills, Look to Beliefs for Success.

Before you decide that they don’t know what to do, it may be helpful to inquire into what they think they need to be successful. It could be that they are stuck with a new challenge with a customer. Or they are having personal issues that are distracting, or perhaps they have heard rumors about themselves or the company that are distracting them.  By taking the time to understand where they are coming from, and then addressing the issue, they may get better results.

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