In my workshops on communication, I often talk about the power of listening. It has the power to influence, it gives us the ability to learn and it allows us to connect and persuade others. I was inspired by a TEDx talk by a Columnist Ronnie Polaneczky. In it, she…
Have you experienced a team member or manager that violated a policy? And when you confronted them they said, “I did not think a policy was a commitment.” I encountered this question in the new book by Fred Kofman Ph.D. The Meaning Revolution. In Fred’s story the executive shared that…
I recently had lunch with a friend and he was telling me about an organization (a startup) they had 28 people turn over in the last year. That’s out of a total of thirty (30). I don’t know about you but that is a BIG RED FLAG. In further questioning…
Listening is a key component of good communications and because we are hearing what others are saying, we “assume” we are listening. There is a difference “Listening is about being present, not just being quiet.” ― Krista Tippett When we listen, we are giving. We are giving our time and attention…
This is one of those questions…some would say like which came first, the chicken or the egg. But there is a real difference. Think about the conversation with a loved one and they ask. “Are you listening to me?” And you are able to repeat back key parts of what…
I was speaking with an ex Client the other day (She was a client from my time at another firm). She was telling me about the new supplier the hospital system had just brought in. It was a large
national company. As they came in to implement they told her about all of the processes she had that they would not be continuing because none of their other clients had these processes.
They had not taken the time to know Jennifer. So, she shared how she was adamant about her processes, because they were …
