Clients often ask, “How can I wield more influence?” Or, “How can I create a bigger impact?” Personal Presence is hard to define and yet when we encounter it we recognize it. I remember looking at a gym that had some unknown (to me) martial arts class. I watched a…
Change is a challenge in many organizations. One phrase I often hear from clients is, “we are experiencing change fatigue.” I get it… and yet there is no choice but to change. Blockbuster video decided they did not need to change and where are they today? Or look at Eastman…
As corporate America realized that with technology they could have people work “remote” they found that they could save in terms of hard costs on real estate and office furniture etc. That they did not realize was the soft cost of going remote. In the past team members would assemble…
$12.0 Billion Dollars! That’s the amount of waste documented in the US Hospital System due to poor communications according to research from University of Maryland reported in 2009. At the time that represented about two percent (2%) of hospital revenue nationwide!!! Think about that,…when the average Hospital Margin at the…
One of the biggest drivers for employee engagement and performance is that they find meaning in their work. Yet for some jobs it might be hard to imagine the “meaning” of work for let’s say a Bill Collector. Yet having spent a couple of decades in that business and working…
Working with Tom’s organization (not his real name) was intense. You ate what you killed… period. In addition, if a colleague had an account you wanted, you could steal it. There was very little cooperation and Tom’s sales team washed out at a rate of about 45% per year. I…
