You Want to Master the Leadership Conversations

Leadership consists of many things. Google will give you 1.7 billion points of view. Where I sit on this, is that the primary tool of a leader is her ability to communicate. Because if she can’t communicate followers don’t know what to do. Where I see things break down is …

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The Role of Communication and Culture

In my corporate career I was with a firm that acquired 22 brands and tried to consolidate them into one. Think about that 22 distinct companies, leaders and cultures, consolidated into one. What followed was Chapter 11 Bankruptcy, a fire sale acquisition and now the entity no longer exists. It …

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Communicating for the bottom line: the human and financial impact of communications

$12.0 Billion Dollars! That’s the amount of waste documented in the US Hospital System due to poor communications according to research from University of Maryland reported in 2009. At the time that represented about two percent (2%) of hospital revenue nationwide!!! Think about that,…when the average Hospital Margin at the …

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