When making a sales call or presentation, how do you respond when people ask you, how you do what you do, or how you help others”? Do you say something
like:
We outperform the industry average, OR we average a 16.94% recovery rate and that out performs the industry average as reported by
the ACA by almost 70%.
Which response leaves you wanting to know more?
I am …
The other day I called a software company to discuss an upgrade to their service offering that I purchase. They passed me though two lead “qualifiers (b”ad move guys) and then told me “a sales
person will call you back”.
Brooke called me back from her mobile phone in an area that had a poor signal. Literally every other sentence was dropped. I finally told her to call me from a land-line. What did she do? She moved
to a new location …
With all of our tweeting, blogging and updating are we just spinning or are we adding value? (Disclosure I am on Facebook, LinkedIn and Twitter)
As I read the feeds and the updates I notice a trend. There is a lot of one way communication. People and organization are telling me things not necessarily engaging me. That leads me to wonder
where this will go.
One of the first rules of selling is let’s not “Show up and Throw Up. ” That is, we don’t want to sit down …
I was speaking with an ex Client the other day (She was a client from my time at another firm). She was telling me about the new supplier the hospital system had just brought in. It was a large
national company. As they came in to implement they told her about all of the processes she had that they would not be continuing because none of their other clients had these processes.
They had not taken the time to know Jennifer. So, she shared how she was adamant about her processes, because they were …
I caught the Daily Show the other day as Jon Stewart was interviewing Bill Moyers and they were speaking about the quality and depth of Moyer’s interviews over the years. Moyers said something that
has been niggling at the back of my mind.
He was telling us why he no longer likes to interview politicians. And I paraphrase here “it’s because they want to conceal their thoughts not expose them.” He then offered a great example from our
current run up to the GOP Primary. As Newt Gingrich was interviewed and asked about …
I visited Mom over the weekend for Mothers day. She has had a lot of medical appointments over the last few months and my Dad and I were talking about some of the more memorable experiences.
One was coming out of the orthopedic center in a snow storm and the young nurse that wheeled Mom out to the car and helped her into the car struck a nerve with my Dad when she hugged him as they
completed the task of getting Mom into the car.
A hug; …
