Did You Give Them Permission to Do That Terrible Thing?

This is not always easy, but you can create a culture of candor and accountability. You do it through practice and habit. When you understand the psychology, structure, and cadence of communication, you can leverage this to drive performance.

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Burnout is not always a people problem… Sometimes it’s the organization.

  Google “burnout” and you will find 85.6 million opinions on it. Most of which will say something like: Take a break Try Yoga Drink less caffeine Exercise Eat right As if it is the individuals issue and problem.  A deeper look at burnout in organizations points to organizational structure…

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Four Things that Hold Emerging Leaders Back

The very thing that gets high performers promoted into leadership can be the limiter in their behavior as a leader. The drive to achieve, to be a pace setter, is what gets producers noticed and considered for promotion. But a constant drive for achievement without the human connection can damage team performance.

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How to Master Manage Difficult Conversation in 4 Steps

You are in the midst of your pitch. There is a lot on the line and the buyer, the investors, or the other party asks the uncomfortable question. Is it an objection? Where they say words to the effect, “we don’t believe you can do that”. How do you respond?…

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Can You Handle the Truth About Your Business

Almost every leader I speak with says they would like more clarity and candor from their teams. Yet, people resist. Why? Some common concerns are: Candor can create conflict and hurt feelings. Fear of looking bad. Fear of retribution. A desire to be nice vs. accountable. Candor is important. It…

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