Tag: Intention
How Important is Body Language?…Very

Most of us strive to say the “right” thing, the polite thing, the thing that represents the person we aspire to be. The trouble is that our body often betrays us. I was listening to an NPR Invisibilia Podcast recently on the subconscious conditioning that we have that often affects…
That Difficult Conversation – How to have a Feedback Conversation

I often hear from client managers that feedback is difficult because employees don’t want to hear it. And I hear from team members that they don’t receive good feedback. Clearly there is an opportunity here for better management of those difficult conversations. What makes them difficult in the first place?…
Who Wants a Disengaged Employee?

In 2017 Gallup reported that 70% of the US workforce is unengaged! That is a 3 point jump over 2015. How does that happen? I hear all the time from clients and colleagues, “I can’t find good employees.” Is it because the quality of employees has declined? Or is something…
Five Communication Secrets of Great Connectors

You know them. They are the people you meet and, when the meeting is over, you feel better for the conversation. You want more. What is it that makes them so successful? They do these five things right. 1. They are present. And by present I mean they are all…