Do They Care About Their Customers…? You tell me.
If Your store opens at 8:00 AM are you ready for business or are you getting set up for business at 8:30? And how much business did you miss because you could not deliver at 8:00 AM?
When You Operate Outside of Your Comfort Zone the Impostor is There
I recognized the impostor for what it was…an impostor. The real me was stretching beyond my comfort zone. And what a successful client meeting. He moved forward to make the change he wanted and landed a bigger job and more responsibility.
Can You Handle the Truth About Your Business
Almost every leader I speak with says they would like more clarity and candor from their teams. Yet, people resist. Why? Some common concerns are: Candor can create conflict and hurt feelings. Fear of looking bad. Fear of retribution. A desire to be nice vs. accountable. Candor is important. It…
What Good is an Idea If You Can’t Communicate It?
When we say what we want to say or send the email we want to send without considering its impact on the other party, we can be damaging productivity and/or the performance of the team.
Remarkable and Powerful Leadership lessons From Queen Victoria
What Barry and Queen Victoria recognized was the power of presence. Not necessarily having the answer but being in the trenches working with their teams to find the answers.
Discover the Simple Path to Faster and More Successful Results
Evaluate your options as they may all look good, (or bad). Based on the information you have the choose a path. As you move forward and learn, evaluate. Then if necessary, recalibrate to bring you closer to your target.
