When we are accountable, there are a host of benefits:
Trust – people trust people that are accountable to their word.
Predictability – when we can count on others to be accountable, we can start to predict outcomes.
Conflict Reduction- many organizational conflicts come from missed expectations or missed promises.
Improved Performance – people can count on others to do their job, so they complete their part and more gets done.
If you are the leader, it is incumbent on you to get your message across. You need to own it if it falls on deaf ears. This isn’t very hard. It requires you to slow down just a bit and to think through:
If you want employees to be engaged, to quit complaining, if you want them to stop unionizing efforts… You just need to give a SH%#.
Google “burnout” and you will find 85.6 million opinions on it. Most of which will say something like: Take a break Try Yoga Drink less caffeine Exercise Eat right As if it is the individuals issue and problem. A deeper look at burnout in organizations points to organizational structure…
Almost every leader I speak with says they would like more clarity and candor from their teams. Yet, people resist. Why? Some common concerns are: Candor can create conflict and hurt feelings. Fear of looking bad. Fear of retribution. A desire to be nice vs. accountable. Candor is important. It…
Leaders develop with experience. Not just the experience of success but also through the pain and disappointment of failure.