How to Master Manage Difficult Conversation in 4 Steps

You are in the midst of your pitch. There is a lot on the line and the buyer, the investors, or the other party asks the uncomfortable question. Is it an objection? Where they say words to the effect, “we don’t believe you can do that”. How do you respond?…

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Can You Handle the Truth About Your Business

Almost every leader I speak with says they would like more clarity and candor from their teams. Yet, people resist. Why? Some common concerns are: Candor can create conflict and hurt feelings. Fear of looking bad. Fear of retribution. A desire to be nice vs. accountable. Candor is important. It…

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