I mean do you care about your customer. I know many of you are all nodding your head vigorously. (I know I am). The question then is…do you show it? If so how?
Four months ago I started seeing a new Chiropractor. I like his work but what struck me last week was that I have not heard from my previous Dr. I was a twice a month client/patient. So now he is
out four months of revenue and he has no idea why? He may not even know I am gone.
…
Team Spirit
I am reading from Pyramid of Success by Coach John Wooden and Jay Carty. They build a pyramid with building blocks of character and behavior. One of the building blocks is Team Spirit. Coach Wooden
knows a little about Teams. He helped the UCAL Basketball team when 10 championships in a twelve year period. The UCLA Bruins in his tenure had 885 wins to 203 losses.
Coach points out that anyone of his starters could have stood out as a super star or …
I was reading my most recent issue of Bloomberg Business Week, last week. And I read an article on the protests against the Russian leader Vladimir Putin. The photo had a protester with a banner that
read, “A Strong Society Needs No Leader. ” This stood out for me because I have
been reading and speaking lately on the value of culture in our organizations. Specifically how if we spend the time to develop a strong culture, it can almost run itself.
I say almost because I have watched …
I was reading an Article recently by Rev. Chris Michaels. In it he says, “Sometimes the greatest temptation in life is to settle for less than we really want.” How often does this
happen in the business world? We’ve all heard things like:
– “You know it is better to go along and get along.”
– “Not everyone wants the same things you want.”
– “You have higher standards than everybody else.”
Does that mean we settle? I remember several years ago at a company …
As I drive between appointments I often get a chance to listen to radio. Personally I like the programming on NPR. Recently I was listening to Terry Gross on the Fresh Air program interview the actors in the FX Series Justified. A comment by one actor Timothy Olyphant really caught…
I continue to be pleasantly in awe of the perennial teachings that some say go back to Hermes.
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Hermes |
“As above so below.” |
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James Allen |
“Men imagine that thought can be kept secret, but … |
