Freedom to Choose

I was reading the in the Science of Mind magazine the other day and the author, Leta Williams, made the following statement.

“A key to successful relationships is applying this concept” Nobody wants anyone else messing with his or her choices.”

This struck me. Recently I have been following several conversations about employee engagement on line. BNET recently reported that 75% of employees leaving your firm are disgruntled.

I believe …

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Compromise

I recently listened to Fresh Air with Terry Gross on NPR and her guest Geoff Nunberg spoke about compromise. And a phrase he turned caught my ear. He quoted Avishai Margalit a Philosopher and Author who said, “Ideals may tell us something important about what we would like
to be. But compromises tell us who we are.

In these times of brinksmanship in the Washington, and often in business, I am struck by how we say a whole lot about …

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What Does Customer Service Mean; Really?

I have seen a couple of very interesting posts this week that struck me in the way that the companies went out of their way to make things right for their clients. These kinds of heroic tales always
inspire me. And yet there is the other side that says that customers don’t need heroics they really are quite satisfied with capable and competent service. So which is it? Let me quote my friend
Linda Farrar, “it depends.”

The first article I read was in Bloomberg Business Week, …

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The difference a hug can make?

I visited Mom over the weekend for Mothers day. She has had a lot of medical appointments over the last few months and my Dad and I were talking about some of the more memorable experiences.

One was coming out of the orthopedic center in a snow storm and the young nurse that wheeled Mom out to the car and helped her into the car struck a nerve with my Dad when she hugged him as they
completed the task of getting Mom into the car.

A hug; …

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Is it about Trust or Utility

I belong to a number of groups on LinkedIn. It is a useful way to stay connected with some of the conversations in the marketplace and my areas of interest. Today I took a survey sponsored by
Business Roundtable, Institute for Corporate Ethics conducted by the Catholic University of America. Here is a link to the survey tinyurl.com/3knmr5e 

I had my awareness raised in how I make decisions about trust and economics through the process of taking the survey. What I found was that Integrity mattered a lot to me. …

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Capitalism with a Higher Purpose – Can it Survive?

In my LinkedIn Group Trust Across America, an Article from Fortune magazine was posted
with the Headline, “Can compassionate capitalists really win? To which I
say absolutely
!

Raj Sisodia, the head of the Conscious capitalism Institute, was interviewed by David Whitford from Fortune Magazine. He shared the Four Pillars of Conscious Capitalism:

–    There is a higher Purpose to our work, it is NOT just about the money, (For most Entrepreneurs it …

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