I recently had a long conversation with a CEO who said, “I don’t do business with friends.” Did I hear that right? I have been in sales and sales management for over thirty years and I can tell you that one of the great truths is; your buyer has to…
Recently the idea of service has come back to front and center for me. I was deeply influenced some years ago by James Hunter and the Servant (All about servant leadership.) More recently I have become affiliated with a firm whose guiding principles are rooted in a book the Go-Giver…
We are all influencers in our world. Whether we are selling, working with colleagues or dealing with our children we are influencing. And often times it is not overt. Sometimes it is just our presence that has an impact. What’s yours? A colleague shared this with me. She was called…
Over the last 25 years more and more people have are working remotely. An article in Forbes Magazine from January 2014 showed estimates ranging from 30 – 45 percent. I think it depends a lot on the industry. Although, I know of several virtual call centers, where people are working…
I was reading recently and came across an article by Holly Duckworth a business leader and consultant helping organizations to find their authentic action in the world. In it she points out that as leaders we often don’t ask for help. And yet asking for help demonstrates trust in the…
We often hear how important employee engagement is. Study after study demonstrates higher productivity, less absenteeism, higher customer satisfaction and so on. For a list of 28 studies you can go here. So if employee engagement is important how do we get our employees to take more responsibility for engagement?…
