Last week I wrote about how there are a number of unconscious “primes” that lead some organizations to behave in less than optimal ways. This was evidenced in the Ultimatum game where the neutral group split the money half the time and those “primed” by the subconscious thought of business…
I recently read, “Are You Fully Charged”, by Tom Rath. I am struck by the data that shows how important our interactions are to our productivity and good feelings. (They are not mutually exclusive by the way). Particularly interesting to me is the research his team did that demonstrated that…
I was in a conversation recently with a group of managers and talking about how do we engage our team in a mission that we may not be bought into. The example that was used was what if they executive team just decided to double our quota for the year.…
Often times it is the manager’s behavior that causes disengagement. Let me offer some examples:
I recently had a long conversation with a CEO who said, “I don’t do business with friends.” Did I hear that right? I have been in sales and sales management for over thirty years and I can tell you that one of the great truths is; your buyer has to…
Recently the idea of service has come back to front and center for me. I was deeply influenced some years ago by James Hunter and the Servant (All about servant leadership.) More recently I have become affiliated with a firm whose guiding principles are rooted in a book the Go-Giver…
