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A Magic Formula For Team Engagement

One of the big challenges I hear from leaders I speak with, is the need to keep the team focused on the change, the goal or the initiatives. After a little exploration I find that many of them have put out a memo, they have delivered a WebEx or done…

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August 24, 2014 August 24, 2014Leadership Communicating to Lead, Team Engagement

Communication your Super Power Part 2

In part one of this post, I shared that communication is your super power and that there are ways to determine if your super power is working. In part 2 I want to share how you can develop and strengthen this super power. It is different from other super powers…

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August 17, 2014 August 17, 2014Communication Communicating for Success, Influential communications, Super Power

Your Superpower – Communications Part 1

When you were a kid didn’t you want a superpower? I did; I wanted the strength of Superman. Guess what – you have a super power, it is in the way you communicate. When you develop and train this power you can move mountains, you can see into people’s thinking…

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August 10, 2014 August 10, 2014Communication Communicating for effect, Communication and Leadership, Leadership

Mind Reading for Success – Not

I was speaking with a colleague the other day who was frustrated because the deal did not close in the first meeting. (Typical Sales cycle is six months to a year). He said we need to go back and present because they had not delivered enough for the sponsor to sell…

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August 3, 2014 August 23, 2014Sales Communication, Discovery, Mind reading, Sales Leadership

Have you been Hijacked?

Have you been Hijacked? Imagine a recent conversation with your new boss. She reviews a presentation you are going to make next week. And she says, “I don’t like it. You can do better.” And she walks away. What she does not know is that over the last several years…

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July 27, 2014 June 1, 2017Communication Amygdala hijack, Communicating for Success, Culture, Talent Development

Is there a role for generosity in business

First let’s revisit Bill the Barber. It was time for a hair cut today. Checking in with Bill and his business, things are picking up. He has filled another chair. I know why – He shared this story about another customer. The customer told him, “Bill I’ll bet you have had customers disappear and…

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July 20, 2014 July 20, 2014Business Culture Culture, Customer Service, Generosity, Giving it away, Reciprocity
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