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Tag: Giving it away

Is there a role for generosity in business

First let’s revisit Bill the Barber. It was time for a hair cut today. Checking in with Bill and his business, things are picking up. He has filled another chair. I know why – He shared this story about another customer. The customer told him, “Bill I’ll bet you have had customers disappear and…

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July 20, 2014 July 20, 2014Business Culture Culture, Customer Service, Generosity, Giving it away, Reciprocity 0
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