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Tag: Generosity

Is there a role for generosity in business

First let’s revisit Bill the Barber. It was time for a hair cut today. Checking in with Bill and his business, things are picking up. He has filled another chair. I know why – He shared this story about another customer. The customer told him, “Bill I’ll bet you have had customers disappear and…

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July 20, 2014 July 20, 2014Business Culture Culture, Customer Service, Generosity, Giving it away, Reciprocity

Bill The Barber’s Secret to Success

Ten years ago, I moved back to Denver. At the same time, a new shopping center opened up behind my office with a Barbershop. Being convenient, this became my shop.  I happened to get Bill as my Barber; he is the owner. Now in this center, we have seen restaurants;…

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April 27, 2014 May 22, 2014Business Culture, Customer Service Culture, Customer Service, Generosity

What a Difference Our Friends Make

I have been reading recently from Creating Your Best Life by Caroline Adams Miller, MAPP and Dr. Miachael B Frisch. They reference a July 2007 article in the New England Journal of Medicine, which explores a Harvard study on weight loss.  It shows that more than diet, exercise or sleep…

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July 29, 2009 May 22, 2014Business Culture Culture, Generosity, Leadership, Personal Development
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