This is one of those questions…some would say like which came first, the chicken or the egg. But there is a real difference. Think about the conversation with a loved one and they ask. “Are you listening to me?” And you are able to repeat back key parts of what…
I was speaking with my friend Tom over breakfast the other day about how helpful it has been for me, to have a community of people that could hear me over this past year as I have processed my way through a reinvention of myself. This community did not necessarily…
I was reading an Article in Wired Magazine this week and was struck by the observation that online, being mean pays bigger dividends. The author noticed more retweets when he was snarky than when upbeat so he went to the researchers and found evidence that we as humans actually think…
Research reported in the NY Times demonstrates that it is the quality of the words we use and hear as children that determines our conversational fluency as a child. Earlier studies had shown that low income kids heard 30 million fewer words by the time they were three and as…
The questions we ask determine the answers we get. We have all heard this or something like this. And it’s true. But it’s also true for our statements. The way we make the statement will determine the outcome we get from the statement. In other words how we communicate determines…
Have you ever gone into the meeting and come out afterwards and said, “What happened, that’s not what I planned”. Or perhaps, you were having a nice evening at home and all of a sudden you and your beloved are having a fight and you ask yourself “WTF?” Or there…
