I had an interesting experience this week. Nancy was going to grill lamb burgers and we were out of propane. One of the benefits of our neighborhood has always been the local garage that sold propane. It used to be a British Petroleum Station. It converted to Conoco about 2-years…
You just get frustrated and it just irritates the pig. My Friend BC offered up that tidbit at a Toastmaster meeting a couple of weeks ago in talking about how many people react to change. Why is it that we react so to change? Is it because we do not…
A recent study by McCord Training, http://thecustomercollective.com/TCC/32087 reveals some interesting and powerful results. They surveyed 450 businesses to determine what was most effective in getting them to do business with people they had never done business with before. They examined cold calling, referrals, meetings and conferences and so on. What…
I was watching a Boston Legal rerun the other night with Nancy. In the scene, attorneys Jerry and Alan are realizing that they have been too busy to connect as friends. Alan laments that he never wanted to put work before friendships. Jerry replies, “Friendships are little like a backyard…
On a plane to Seattle recently I picked up a Psychology Today magazine. In an article on page 74, of the May issue, Karen Wright reports on money and the stress that many feel about money. In particular, she speaks of the money scripts we all have playing in our…
I just returned from the Annual Institute for the HealthCare Financial Management Association in Seattle Wednesday and I attended the Region III Toastmasters Conference this morning to facilitate a presentation on leadership. I saw extreme positions of leadership at these events. In Seattle, there were 27 rows of vendor booths.…
