Leadership is often Counterintuitive

I was recently reading in Health Leaders Magazine about Kadlec Medical Center, a community hospital in the Northwest. What struck me about the story was the counterintuitive approach the CEO took in
turning the hospital around. As the story went, in the 1990’s the hospital experienced significant financial challenges. Initially, they struggled and reacted in the usual ways by cutting expenses
and staff.
Eventually, they found they could no longer staff the number of beds that they were licensed to fill. …