Life Isn’t Fair, so Why Should I Be?

Earlier this week in an exercise the question, “Why do you always have to play fair, life isn’t…” was asked.

The readers of this blog know that I have a firm belief that the things that are hard to measure make a measurable difference in our success and quality of life. I am talking about things like,
Truth, Generosity, Attitude and so on. When the question of fairness hit the radar my reaction was, “Hell yes, we have to play fair. ” However, do we?
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The Attitude of Value

I have been reading recently Bob Burgs new book, Go-Givers Sell More. In it he points out that our job in business is to create value. (I like this guy already). It is through value creation that
people will willingly pay us. The more value we create the better we are paid. Pretty simple equation isn’t it.

Here is where it gets interesting. He demonstrates the value of an attitude with the experience of staying at a Ritz Carlton Hotel. We all know this is one of the more expensive chains in the world.
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Intentions in Business

I have been giving a lot of thought recently to the role of intentions in business. I believe they are one of the keys to our long-term success. Most companies are started with an intention to deliver something better or to solve a problem that has not been solved. As they deliver value, they get more
customers. As value goes up so typically does their revenue.

Over time, the intentions of individuals and organizations may change, sometimes consciously and sometimes not. I worked for a company many …

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Is it a Mission or a Job?

I recently read a post by Sandy Styer From Trusted Advisor Associates. It dealt with Apollo 13 and the model of collaboration that the Ground Control crew demonstrated for us. It is a great article
and you really should go read it here.

What leapt out at me was her sentence, “First, it’s no coincidence that the space missions were called missions. They weren’t projects or details or jobs, but missions. It took over
400,000 people to get a spacecraft launched, and all of them had a clear and …

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Are Your Employees Under Attack?…From Whom?

In order to be successful organizations need to have goals and destinations. The paradox is that when we manage so tightly to the interim steps – when
we get attached to the interim goals we often lose sight of the bigger picture and our team can come under attack …FROM US!

If you think about a sea voyage or plane trip, the vessel is off course most of the time. (Missing the interim goals) The Navigator makes adjustments and pulls …

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The Immeasurable Things: Admitting you are wrong

I don’t watch a lot of sports but one story has captured my attention recently. It was a game between the Detroit Tigers and the Cleveland Indians. In this game the First Base Umpire clearly made a
call in error in calling the runner Jason Donald Safe.

Later Joyce publicly apologized to the Pitcher Armando Galarraga and said, “I was wrong, and I cost him a perfect game.” WOW. You don’t see umpires admit they were wrong very often. It is
even rarer when they admit it publicly.
Now …

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