I attended an informal networking event last night that was billed as an exploration of global healthcare and medical tourism. There was a good representation of healthcare professionals present. There were representatives from HR (buyers of HC), Providers, and Entrepreneurs, that are building and managing business that are delivering care…
As a subscriber to Business Week magazine, I read in the October 1st issue about the power of apologies. The Nottingham School of Economics just published a study where they studied thousands of disgruntled customers for a specific business type. Their goal was to get the customers to remove negative…
As I was walking out of the Gym today, I glanced at the TV monitors and the headline read, “Are Jobs Key to the Recovery?”…DUH, Of course, they are key. Part of the reason the market melted down was because Wall Street and the Great Pool of Money was busy doing deals and creating money out of thin air.
A recovery won’t happen until Main Street recovers along with the markets. What that means is real people doing real working making real things and selling them.
When I read of companies like Simmons Mattress who have been bought and sold, seven times …
I was sitting at the airport last week, when I heard the guy behind me talking to his sales team. I heard the following; “We are not going to do anything about that issue right now. People, I have worked for some really poor performing companies over the years and I have gotten very good at getting out of trouble. So if you need me to help you talk it out with a customer, get me involved.”
Did anyone else hear that the way I did?
– We have a problem
– We are not going to fix the problem
– I’m …
I was eating lunch the other day and reading in the Denver Post for September 9, 2009. I noticed that Chipotle had just finalized negotiations with one of their tomato suppliers. They (Chipotle) are now going to pay an extra penny per pound to the workers, who harvest tomato’s for…
I was having breakfast with my friends Dave and Kelly over the weekend. As we often do, we set out to solve the world’s problems. We were speaking about integrity and how important it is to business. I asked the question, “When we all have different standards of what is…
