In order to be successful organizations need to have goals and destinations. The paradox is that when we manage so tightly to the interim steps – when
we get attached to the interim goals we often lose sight of the bigger picture and our team can come under attack …FROM US!
If you think about a sea voyage or plane trip, the vessel is off course most of the time. (Missing the interim goals) The Navigator makes adjustments and pulls …
I don’t watch a lot of sports but one story has captured my attention recently. It was a game between the Detroit Tigers and the Cleveland Indians. In this game the First Base Umpire clearly made a
call in error in calling the runner Jason Donald Safe.
Later Joyce publicly apologized to the Pitcher Armando Galarraga and said, “I was wrong, and I cost him a perfect game.” WOW. You don’t see umpires admit they were wrong very often. It is
even rarer when they admit it publicly.
Now …
A few weeks ago, I started what will become a series of posts on the type of things that make up the “Immeasurable Things That Make a Measurable Difference”, those behaviors and
beliefs that while we cannot measure them, they make a measurable difference in the quality of our careers and our lives and dare I say it, the
world! One of those behaviors is the structuring of our environment. I believe we operate in three environments the physical, mental and emotional.
The Chinese have a field of study devoted to …
Recently I had a friend ask me about a relationship with an organization I had done business with. In particular, he disclosed who in the organization he was working with. Here is the dilemma. I
severed my relationship with this firm in large part due this individual and the way he did business and communicated.
A long time ago I took a course by Dale Carnegie in Human Relations and learned that if you can’t say anything good about someone you should not say anything. Yet I have a friend who has asked for
…
I was reading yesterday morning and getting my attitude on, and I read about control. In particular I read how it is important to recognize what we can
control (and focus there) vs. what we can’t control, (great way to get frustrated). And, that led me to think of my chosen profession, selling and business development.
If you think about it, traditionally sales people were hired to control the thinking of others to get them to change their minds and …
What are the immeasurable things that make a measurable difference? The title for this blog came out of a cup of coffee with two good friends where we were discussing trends we saw in the world of
business and leadership. We were wondering why some organizations seem to thrive while others struggle.
In the course of this conversation, we talked about traits like, Attitude, Honesty, Environment, Trust, Generosity, A Smile and so on. It struck me how do you measure any of these traits? Yet, we
all notice the difference each of …
