Lessons in Leadership from – The Kings Speech: The Movie

No I am not in the business of reviewing movies. Yet, this one had two important lessons for us as leaders. The first is about the bravery that is inherent in persistence against what may seem like
insurmountable odds and the second was the importance of being able to speak with our own voice.

The story is about King George VI who took the throne after David abdicated at the beginning of WWII. King George had what many would consider an insurmountable impediment for a leader in the age of
radio; he stuttered …

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Mobile Apps changing the way buyers buy, should it change the way we sell?

Warning Rant Ahead!!!

I read in the Wall Street Journal today about how buyers
are using Mobile Applications to compare prices even while they are in a store. In the article a young man found a better price at Amazon and bought right on the spot. That is he purchased from
Amazon while in a Best Buy store!

As I read about these kinds of shifts where buyers go to the trouble of “shopping” and then find the cheapest price I get a little frustrated. …

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What can Oprah Winfrey Teach us About Selling? (or leading, managing, relationships?)

I watched a bit of the interview Barbara Walters did with Oprah Winfrey the other day. Barbara interviewed one of Oprah’s guests, Dr. Mehmet Oz,  for the show. He nailed one of her key
attributes for success – Listening.

“She hears what you are saying”
    “She hears much more than what you are verbally saying”
        “She hears your emotions, the pain in your heart, the thoughts in your head”

“So what, she’s a talk show host,” you might say. When we can …

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Together and Yet Separate

I was at a Workshop last week and observed a disturbing and yet familiar sight. This was a group of hospital administrative workers representing admissions and
billing. And there were a number of facilities represented.

What was interesting was that the room by its nature was divided; Registration on the left and Billing on the right. In fact, as you watched the speakers you could
see the two groups respond separately to the questions. One astute facilitator caught this and …

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Being a Nice Person

 I was reminded last night of the way we influence people all of the time, sometimes unconsciously.   My mother belongs to a weekly study group. And, when one
of the ladies has a birthday, they all go to the same restaurant and have lunch and a little cake.

As part of my mother’s gift to the group, she always buys the coffee. Last week on my Mom’s birthday one of the other ladies decided to pick up the tab and was told that there was no charge for
the coffee and the cake. The staff …

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