We are trained to eliminate the phrase. “I don’t know from a very early age.” In school when they called on you, you needed to know the answer. When you are working through your career, the boss doesn’t like hearing I don’t know. And yet, when we eliminate that phrase from our vocabulary and hence our thinking we can no longer know. It is a bit of a paradox.
Think about this, If I know the answer to the question or the problem, why would I investigate any alternatives? If I am faced with a challenge and I “know” we have always done it this way, why would I look for an improvement?
So let’s look at spreadsheets as an example. Pre-spreadsheets I used to use column paper to analyze Aged Trial Balance Report ATB’s. I would pencil the numbers in manually and then get the calculator working to identify the relationships. It’s the way we had always done it.
And then one day someone said, “There has to be a better way.” And the answer was, “I don’t know, let me see.”
Are you or your business stuck in the trap of knowing all the answers?
What would you learn if you answered, “I don’t know?”
Take Good Care