The Gift of Feedback

I am a Toastmaster and I have discovered that it is a great organization for developing leadership skills as well as speaking skills.

One of the most powerful tools a leader or manager has is the ability to deliver feedback that helps the employee improve; while not discouraging them. If you have experience in managing people you
recognize the dilemma. You see Steve showing up on a sales call and telling the story without conducting good Discovery. As you provide feedback you notice that Steve crosses his …

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