Is This How You Earn Trust?

Recently my mother in law accepted an update from a software company who will remain unnamed. But they link their name to a cup of Joe. Wink..Wink.

As a result of this update she had also taken on a new task bar that she was unfamiliar with and that she did not want. You see this software company whose name rhymes with lava had already checked
the “opt in” box so that my mother in law would have to “opt out” versus “opt in” to receive the tool bar.

Continue reading

The Chicken and the Pig at Breakfast a Story of Commitment

If you are like me at some point in your life – perhaps several; you’ve heard a boss or a coach give the commitment speech. You know the one where they say, “Are you committed? Are you really?” (Imagine loud voice, passion and excitement in the voice here) “Let’s look…

Continue reading

How to Achieve Balance (If you want to)

I often read varying points of view on balance. Some say balance is the key to a happy fulfilled life. Others say that if you are balanced you can’t achieve. I believe you can have both. But if you follow the formula below, you will not achieve a static balance.…

Continue reading

Wondering about Employee Engagement

Most employees come to work and are eager to do good work. They also want to develop mastery, according to studies reported by Daniel Pink in his book Drive. Yet, often we see managers stifling the
engagement of the employee.

One way we do this is by delegating too specifically. Suppose I want the employee to rearrange the shelf of product on aisle 3? If I tell them that I want the larger cans on the bottom and the
smaller on top they leave with the idea that I don’t trust their …

Continue reading

Is your attorney client privilege really confidential

I love my mobile device. It helps me stay connected, it gives me a chance to keep up on emails and it is convenient. It is also
. We can become complacent with them and reveal information we don’t want to.

I am sitting in the Des Moines airport waiting for my flight when a young attorney sits down and fires up his phone. He is calling back to the attorney of his client. There are about 45 people

Continue reading