Clients often ask me about developing Executive Presence, Leadership Presence, or Command Presence. Why not just call it presence? What is it? How do we develop it? Can we change our own presence? I searched for a definition and, while I got over 35 million returns for Executive presence, 38…
Change is a challenge in many organizations. One phrase I often hear from clients is, “we are experiencing change fatigue.” I get it… and yet there is no choice but to change. Blockbuster video decided they did not need to change and where are they today? Or look at Eastman…
As corporate America realized that with technology they could have people work “remote” they found that they could save in terms of hard costs on real estate and office furniture etc. That they did not realize was the soft cost of going remote. In the past team members would assemble…
$12.0 Billion Dollars! That’s the amount of waste documented in the US Hospital System due to poor communications according to research from University of Maryland reported in 2009. At the time that represented about two percent (2%) of hospital revenue nationwide!!! Think about that,…when the average Hospital Margin at the…
One of the biggest drivers for employee engagement and performance is that they find meaning in their work. Yet for some jobs it might be hard to imagine the “meaning” of work for let’s say a Bill Collector. Yet having spent a couple of decades in that business and working…
In 2017 Gallup reported that 70% of the US workforce is unengaged! That is a 3 point jump over 2015. How does that happen? I hear all the time from clients and colleagues, “I can’t find good employees.” Is it because the quality of employees has declined? Or is something…
