In my corporate career I was with a firm that acquired 22 brands and tried to consolidate them into one. Think about that 22 distinct companies, leaders and cultures, consolidated into one. What followed was Chapter 11 Bankruptcy, a fire sale acquisition and now the entity no longer exists. It…
It turns out it can cost you your life. A recent article in the Wall Street Journal referenced a study from Israel where researchers either said two rude comments to the care team or they made two neutral comments. The teams that received the rude comments…”made significantly more diagnostic errors…
Working with Tom’s organization (not his real name) was intense. You ate what you killed… period. In addition, if a colleague had an account you wanted, you could steal it. There was very little cooperation and Tom’s sales team washed out at a rate of about 45% per year. I…
I just returned from a workshop where the trainer had people list out on sticky-notes the characteristics of someone that really made a dramatic impact on their lives. She had us do this prior to the workshop kick off. She then provided an overview of Social and Emotional Intelligence. She…
Recently my wife experienced a visit to the clinic. We’ve been patients here for over 15 years. There have been changes and they have taken on an investor (To improve operations). Here are some of the things they are doing to improve the patient experience: Big fat screen TV…
The trend in the talent development community (HR) is to look for individuals with a cultural fit. What does that mean? Does it mean: We all get along? We look think and act alike? We share the same values? Does anyone see what’s wrong with this list? Do we need…
