Almost every leader I speak with says they would like more clarity and candor from their teams. Yet, people resist. Why? Some common concerns are: Candor can create conflict and hurt feelings. Fear of looking bad. Fear of retribution. A desire to be nice vs. accountable. Candor is important. It…
Often when people think of accountability and being held accountable they think, “I’m being blamed.” This is NOT accountability, it is blame. And blame doesn’t work. Accountability is giving an accounting of yourself and your commitments. I have taken part in two different accountability groups now, and each week we…
How often has this occurred in your organization? Your meeting starts and a member of your team (Tom) that really should be in the meting rolls in ten minutes later and says, “Sorry my previous meeting ran long.” What is your response? It’s OK his meeting ran long. It’s not…
In my corporate career I was with a firm that acquired 22 brands and tried to consolidate them into one. Think about that 22 distinct companies, leaders and cultures, consolidated into one. What followed was Chapter 11 Bankruptcy, a fire sale acquisition and now the entity no longer exists. It…
It turns out it can cost you your life. A recent article in the Wall Street Journal referenced a study from Israel where researchers either said two rude comments to the care team or they made two neutral comments. The teams that received the rude comments…”made significantly more diagnostic errors…
Working with Tom’s organization (not his real name) was intense. You ate what you killed… period. In addition, if a colleague had an account you wanted, you could steal it. There was very little cooperation and Tom’s sales team washed out at a rate of about 45% per year. I…
