Don’t Sell?!

A recent study by McCord Training, http://thecustomercollective.com/TCC/32087 reveals some interesting and powerful results.  They surveyed 450 businesses to determine what was most effective in getting them to do business with people they had never done business with before.  They examined cold calling, referrals, meetings and conferences and so on. What …

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RELATIONSHIPS ARE LIKE A GARDEN

I was watching a Boston Legal rerun the other night with Nancy.  In the scene, attorneys Jerry and Alan are realizing that they have been too busy to connect as friends.  Alan laments that he never wanted to put work before friendships.  Jerry replies, “Friendships are little like a backyard …

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Been There Done That

I just returned from the Annual Institute for the HealthCare Financial Management Association in Seattle Wednesday and I attended the Region III Toastmasters Conference this morning to facilitate a presentation on leadership.  I saw extreme positions of leadership at these events. In Seattle, there were 27 rows of vendor booths. …

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